Order and delivery
FAQs
What are your payment options?
We offer hassle-free and cashless payment options via Bank Transfer (BDO), Gcash and Cash on Delivery (COD).
What is your delivery schedule?
We offer same-day delivery (Metro Manila only) or delivery on your preferred date. Cut-off time for same-day delivery is 3:30 PM.
Where do you deliver?
We deliver within and outside surrounding areas of Metro Manila.
Can I reserve my order while you are restocking?
Yes! Get in touch with us at hello@grubble.ph or +63915 068 7656 and we'll do our best to accommodate your order.
A lot of our specialty produce is in high demand and we're continuously working on increasing production to serve you better.
What couriers do you use for delivery?
We use our own in-house courier and lalamove depending on your location.
Can I book my own courier for delivery?
Yes! Get in touch with us at hello@grubble.ph or +63915 068 7656 and we'll do our best to coordinate with your preferred courier.
I've got a problem with my order. Who can I get in touch with?
We're here to help! Get in touch with us ASAP within 24 hours of receiving your items at hello@grubble.ph or +63915 068 765 and we'll do our best to investigate and resolve your issue.
Do you offer returns and refunds?
Due to the nature of our products, we don't offer returns or refunds.