Shipping policy

Your orders will be delivered to your specified shipping address with delivery charges depending on the client’s location and logistics choice.

Our delivery schedule is from Monday to Saturday. We do not deliver during Sundays. Deliveries during Holidays can be done but with prior consent from the customer considering that freight charges are more costly.

Once your order has been packed and prepared, you will receive a Shipment Notification email to inform you of the tracking details and estimated delivery date.

You may designate an authorized representative if you are not available to personally receive your package. We also reserve the right to request the recipient to furnish a government-issued I.D. to validate their identity before releasing the order.

When an order is received, the recipient shall be required to sign the Delivery Receipt acknowledging that the items delivered are in good condition.

Any guarantees made as to the delivery period are subject to delays resulting from unforeseen events or force majeure.